They hang up on bots
Plenty of reps end the call the moment they hear a synthetic voice, and spam filters stop some calls before anyone picks up.
Human-in-the-loop calling
When your AI agent can’t make the call, a person can.
Some calls still need a human: the rep who hangs up on bots, the line that wants a real person, the phone menu that goes in circles. Send the task by API. A trained Hire Overseas caller makes the call and sends your agent the outcome, the transcript and the recording.
$1 per minute, dial to hang-up · Callers from our own recruiting · Waitlist open now
Your agent’s task
POST /v1/callsCallingHarbor Supply Co.
GoalPrice and lead time for 400 units of SKU 7712
CollectUnit priceLead timeContact name
Call result
Outcome sent to your agentUnit price$18.40
Lead time9 business days
ContactDana, orders
TranscriptRecording
$9.00 billed
Trusted by 250+ US companies
Case StudyRupa Health, a root-cause medicine lab testing marketplace, partnered with Hire Overseas in 2023 to build a global media team that saved $1.2M annually and made them the most recognized brand in functional medicine.
Tara ViswanathanCEO of Rupa Health
Case StudyArist, an enterprise learning platform, overhired and burned cash after Series A. They fired their entire marketing team and rebuilt globally through Hire Overseas, achieving 20x more leads at 10% of the cost.
Ryan LavertyCo-Founder of Arist
Case StudySunrise Toyota strategically scaled its service department by hiring offshore Customer Service/Dealership VAs through Hire Overseas. The team handled calls, bookings, and follow-ups, saving 75% in costs while filling service bays faster.
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Case StudyTalofa Games, an innovative gaming studio, scaled faster with Hire Overseas, adding a Full Stack Engineer, Senior Unity Developer and QA Tester at 70% lower cost than U.S. hires, improving QA accuracy, and freeing 30+ leadership hours weekly.
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Case StudyBy partnering with Hire Overseas, Verinomics saved 40% on executive support costs, gained seamless admin help, and freed leadership time to drive growth.
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Case StudySunflower Sober, a SaaS platform for recovery support, scaled faster with Hire Overseas, cutting project times 40%, improving branding, ensuring accuracy, and saving $2K/month through offshore talent and AI workflows.
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Why this exists
Voice AI handles most calls. These are the ones it drops.
Your agent can book, chase and confirm all day. Then it hits a call it can’t finish, and the task sits in a queue or lands on someone on your team.
The line wants a person
Some offices, suppliers and service desks will only deal with a human on the phone.
Phone menus and long holds
Twenty minutes of hold music and a phone tree that changes every month. A person gets through it. An agent times out.
The call needs judgment
The rep asks something nobody scripted, the answer is “it depends”, or the call needs to go somewhere else entirely.
Use cases
Built for the calls agents can’t finish.
If your agent can’t place the call or can’t get it done, send it to us.
Insurance and benefits checks
Eligibility, benefits and claim status calls, where the holds are long and reps want a person.
Example taskAsk whether prior authorization is needed for a lumbar MRI.
Supplier quotes and order status
Prices, stock and lead times from suppliers with no portal and an inbox nobody reads.
Example taskGet a price and lead time on 400 units from a regional supplier.
Freight and logistics exceptions
Check calls to carriers, dispatchers and docks when the automated flow runs out of road.
Example taskFind out why load 88213 missed its dock slot and get a new ETA.
Hold, then hand off to your user
We wait on hold and work the phone menu, then transfer the live line to your user.
Example taskGet through to the airline’s rebooking desk and patch in the traveler.
Verification and reference calls
Employment checks, references and confirming that a business or contact is real.
Example taskConfirm a candidate worked at the company from 2022 to 2024.
Local business information
Hours, prices, stock and availability from businesses that only answer the phone.
Example taskAsk 30 clinics in Austin whether they take new patients this month.
Bookings by phone
Reservations and appointments with places that don’t take them online.
Example taskBook a table for eight on Friday at 7pm and confirm the deposit policy.
Warm handoff from your voice agent
Your AI qualifies the call, then a person takes over to finish it.
Example taskTake over when the prospect asks for a human, and book the demo.
How it works
One API call in. A finished call out.
Your agent sends a task the way it calls any other tool. We handle everything that happens on the phone.
-
1
Your agent sends a task
Who to call, what you need, any context, and the fields you want back. By REST API or as an MCP tool.
-
2
A trained caller picks it up
A Hire Overseas caller reads the brief, dials, works the phone menu and waits out the hold.
-
3
The call gets done
They say who they are and who they are calling for, then get the answer. If your user needs to join, they transfer the live call.
-
4
Your agent gets the result
A webhook delivers the outcome as structured data, with a summary, the transcript and the recording.
POST /v1/calls
{
"to": "+1 512 555 0142",
"business": "Harbor Supply Co.",
"on_behalf_of": "Acme Robotics purchasing",
"goal": "Get price and lead time for 400 units of SKU 7712",
"context": "Returning customer, account 55-1093",
"collect": {
"unit_price_usd": "number",
"lead_time_days": "number",
"contact_name": "string"
},
"webhook_url": "https://your-app.com/hooks/calls"
}WEBHOOK call.completed
{
"id": "call_4821",
"status": "completed",
"duration_seconds": 492,
"billed_minutes": 9,
"cost_usd": 9.00,
"outcome": {
"unit_price_usd": 18.40,
"lead_time_days": 9,
"contact_name": "Dana, orders"
},
"summary": "Quoted $18.40 a unit. Ships in 9 business days.",
"transcript_url": "https://api.hireoverseas.com/v1/calls/call_4821/transcript",
"recording_url": "https://api.hireoverseas.com/v1/calls/call_4821/recording"
}API preview. Field names may change before launch.
The people on the line
Callers we recruit, vet and train ourselves.
The same recruiting that places full-time hires with 250+ US companies. English-fluent callers from the Philippines, Latin America and South Africa.
10,000+applicants a month
Under 1%hired
500+contractors placed
$1per minute on the line
Pricing
$1 a minute. That’s the whole price.
No seats to fill and no contract to sign. You pay for the time a caller spends on your call.
Pay as you go
$1/minute
From dial to hang-up, billed by the minute. A call of 8 minutes 12 seconds is billed as 9.
- Outcome, summary, transcript and recording with every call
- Phone menus, hold time and live transfers handled by the caller
- A task we decline is never charged
- Thousands of calls a month? Ask about a dedicated caller on your team
Join the waitlist
Early-access pricing, confirmed before your first call.
Ground rules
Calls we take, and calls we don’t.
A person on the phone acting for software has to be trustworthy on both ends. Every task is screened before anyone dials.
We will
- Call businesses, offices, suppliers and service desks
- Say who we are and who we are calling for
- Respect calling hours and do-not-call requests
- Tell the other side when a call is recorded
We won’t
- Pretend to be your user or anyone else
- Cold call consumers or run sales campaigns to personal phones
- Collect debts or make political calls
- Take a task that looks like fraud, pressure or harassment
Early access
Join the waitlist.
We’re opening to a small group of teams first. Tell us what your agent needs to call about and we’ll be in touch.
Who we’re starting with
- Voice AI platforms that need a human fallback for the calls their agents drop
- “Call for me” apps whose users hit a rep who won’t talk to a bot
- Agent companies in freight, procurement and healthcare admin
- Teams running their own agents for ops, purchasing or recruiting
You’re on the list.
Thanks. We’ll be in touch about early access soon.
No. A Cold Caller is a full-time person on your team, hired through our Managed Talent Hire service. This is pay as you go: your agent sends single call tasks and a caller from our team handles each one. If you need someone dialing all day, a dedicated hire is the better fit.
Callers recruited, vetted and trained by Hire Overseas, through the same process behind our full-time placements: over 10,000 applicants a month, under 1% hired. They are English-fluent and based in the Philippines, Latin America and South Africa.
$1 per minute, from dial to hang-up, billed by the minute. Hold time and phone menus count as call time. A call that lasts 8 minutes 12 seconds is billed as 9 minutes. If we decline a task, there is no charge.
We set pickup times with each early-access team, based on volume and the hours you need covered. Tell us what you need on the form.
A structured outcome with the fields you asked for, a short summary, the transcript and the recording, delivered to your webhook.
Yes. The caller can wait on hold and get through the phone menu, then transfer the live call to your user once the right person picks up.
No. Callers always say who they are and who they are calling for. We never impersonate your user or anyone else, which keeps the call honest and keeps you out of trouble.
Yes. Send a script, or just the goal, the context and the fields you need back, and let the caller run the conversation.
We’re scoping them now. Insurance calls often involve patient information, which needs a signed data agreement before any call is made. If that is your use case, say so on the form.
