Hire Overseas Ethical Practices and Security Mandate
We take care of you and the contractors we place. This page sets out how we find people, how we vet them, how we treat them once they work with you, and how we keep your business safe.
Last reviewed
- English test, 80 out of 100
- Paid homework
- Recruiter and founder interviews
- Background check
- Two references
- NDA signed
Part 1 · How we find people
We look for talent wherever it is
Good people are not all on job boards, so we do not only look there. Where someone was found never changes the bar they have to clear.
- 1.1
Referrals
Contractors and clients refer people they have worked with. A referral goes through exactly the same checks as everyone else.
- 1.2
Job boards
We advertise roles on job boards in the countries we hire from, and our recruiters review every application against the role.
- 1.3
Where people actually spend their time
Our recruiters also find candidates through their own networks, including while playing League of Legends.
Part 2 · How we vet contractors
Every candidate clears every step
We screen thousands of applicants and place under 1% of them. Nobody reaches a client interview without passing every step below.
- 2.1
Recruiter screen
Our recruiting team checks each applicant against the role you defined: experience, tools and time zone.
- 2.2
English test
Everyone takes a standardized English proficiency test. The pass mark is 80 out of 100. Below that, the application ends here.
- 2.3
Paid homework
A real task built for the role. If you have your own test, we use it; if not, we set one. It can take a couple of hours or more than a day, depending on the role, and the candidate is paid for it.
- 2.4
Recruiter interview
A full interview to test their experience, how they communicate and how fluent their English is in conversation.
- 2.5
Founder interview
A final interview with a Hire Overseas founder before anyone is put in front of a client.
- 2.6
Background and security check
Our own team runs it. It covers criminal record, identity, education and employment history.
- 2.7
Reference checks
Two independent references, so a candidate's track record is more than their own account of it.
Part 3 · How we treat contractors
We look after the people we place
A contractor who is paid on time, supported and learning does better work for you. So we handle all of it.
- 3.1
Paid for their time from the start
Even the homework test is paid. Nobody does unpaid work to get a job with us.
- 3.2
Paid properly and on time
We run payroll in their local currency on a fixed date each month, and we handle every payment.
- 3.3
Clear working hours
We set their working hours with you, and they clock in and out on our dashboard, so time worked is on record.
- 3.4
Time off
We track their leave and time off, so it is planned rather than guessed at.
- 3.5
Monthly coaching
Every contractor has a monthly coaching check-in with our team, plus HR support whenever they need it.
- 3.6
Learning the latest AI tools
We share Loom walkthroughs of the latest AI tools and workflows, so the people working for you keep getting better at the job.
Part 4 · How we keep your business safe
Your data, systems and devices stay protected
Working with someone overseas should not mean taking a risk with your business. These are the controls we put around every engagement.
A contractor's day, as our team sees it
Example- Clocked in9:00 AM
- Daily reportSent 5:52 PM
- Clocked out6:01 PM
- Hours this week32.5 of 40
- Monthly coachingBooked for the 20th
- Company laptopEncrypted, assigned
- 4.1
Non-disclosure agreements
Contractors sign a non-disclosure agreement covering your business and its information.
- 4.2
Rules for your data and systems
We set rules for how contractors handle your data, accounts and tools, and we hold them to those rules.
- 4.3
Access controls
Where your setup needs it, we put access controls in place so a contractor reaches only what their role requires.
- 4.4
Devices we provide
If a contractor needs a device to do the work well, we can provide one: a Mac or Windows machine with disk encryption on and your tools installed.
- 4.5
Devices come back to you
When an engagement ends, we recover the device from the contractor and hand it over to you to keep, wipe or reassign.
- 4.6
Daily oversight
Contractors clock in and out and send a daily report. Our internal team tracks the hours and reads every report.
- 4.7
Cold callers follow the TCPA
In the US, the Telephone Consumer Protection Act (TCPA) and Do Not Call rules apply to cold calls, especially to consumers or to mobile numbers dialed with an autodialer, and some states add rules of their own. Cold callers we place follow these guidelines. Fines are per call, so confirm the specifics for your campaign before you launch.
- 4.8
A guarantee behind every hire
A 14-day money-back guarantee and a forever replacement policy. If a hire stops working out, we replace them at no extra cost.
Summary
The mandate at a glance
Everything above, in one list.
Vetting
- Recruiter screen against your brief
- English test, pass mark 80 out of 100
- Paid homework, yours or ours
- Recruiter and founder interviews
- Criminal, identity, education and employment checks
- Two reference checks
Contractors
- Paid for homework
- Payroll in local currency, on a fixed date
- Agreed hours, clocked in and out
- Leave and time off tracked
- Monthly coaching and HR support
- Looms on the latest AI tools
Your business
- Non-disclosure agreements
- Rules for your data and systems
- Access controls where needed
- Encrypted devices, returned to you
- Daily reports read by our team
- Cold callers follow TCPA and Do Not Call rules
- 14-day money back, forever replacement
Yes. Our own team runs a background and security check on every candidate before placement. It covers criminal record, identity, education and employment history, and we also check two independent references.
Every candidate takes a standardized English proficiency test, and the pass mark is 80 out of 100. Those who pass are then interviewed in English by a recruiter and by a Hire Overseas founder.
Yes. Candidates are paid for the homework. It is built for the role, takes anywhere from a couple of hours to more than a day, and if you have your own test we use yours.
Referrals, job boards in the countries we hire from, and our recruiters' own networks, including people they meet playing League of Legends. Every candidate goes through the same vetting however they were found.
Contractors clock in and out on our dashboard and send a daily report. Our internal team tracks the hours, reads the reports and runs a monthly coaching check-in with each contractor.
If we provided a device for your contractor, we recover it when the engagement ends and hand it over to you to keep, wipe or reassign.
Contractors sign a non-disclosure agreement, follow rules we set for handling your data and systems, and work behind access controls where your setup needs them. Devices we provide have disk encryption turned on.
Yes. Cold callers we place follow the US Telephone Consumer Protection Act (TCPA) and Do Not Call rules, which apply especially to calls to consumers or to mobile numbers dialed with an autodialer. Some states add their own rules and fines are per call, so confirm the specifics for your campaign before you launch.
Every placement comes with a 14-day money-back guarantee and a forever replacement policy. If a hire stops working out at any point, we replace them at no extra cost.
