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Dental Receptionist

A Dental Receptionist manages patient scheduling, communication, intake, and front desk operations, ensuring smooth workflows and exceptional customer service for dental practices both in-office and remotely.
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What Does a Dental Receptionist Do?

A Dental Receptionist is the first point of contact for patients, handling communication, scheduling, and administrative tasks that keep a dental practice running smoothly. Whether in-office or serving as a remote dental receptionist, they ensure efficient dental front desk operations and a positive patient experience.

Patient Scheduling & Appointment Coordination

  • Manage efficient daily and weekly schedules using dental scheduling systems.

  • Assist with appointment confirmations, recalls, and treatment coordination.

  • Work as a dental scheduling assistant or dental appointment setter to reduce no-shows and optimize chair time.

Patient Communication & Support

  • Handle inbound calls through virtual dental phone answering systems.

  • Provide friendly, professional communication as a dental patient communication assistant.

  • Manage new patient intake, forms, and insurance information.

  • Support practices with streamlined patient communication workflows.

Front Desk & Administrative Operations

  • Offer reliable dental office receptionist support or dental office admin assistant services.

  • Assist with check-in, check-out, reminders, and front-office documentation.

  • Support treatment plan presentation and follow-up communication.

  • Maintain HIPAA-compliant records and administrative accuracy.

Dental Practice Operations Support

  • Handle multi-provider scheduling and team coordination as a dental front office coordinator.

  • Provide dental customer service support to ensure a smooth patient journey.

  • Use practice management software such as Dentrix, Eaglesoft, and Open Dental.

Serve as part of an outsourced dental receptionist or virtual dental front desk solution for growing practices.

Why Hire This Role?

A Dental Receptionist ensures your practice runs efficiently by taking charge of communication, scheduling, and administrative responsibilities—freeing your clinical team to focus on patient care.

Benefits of a Dental Receptionist

  • Improved patient experience and communication.

  • Streamlined appointment and scheduling workflows.

  • Reduced administrative bottlenecks.

  • Professional handling of calls, intake, and follow-ups.

  • Increased operational efficiency and practice organization.

Why Hire Overseas Talent for Dental Receptionist Support?

  • Cost-effective, highly trained support for phone answering, scheduling, and admin tasks.

  • Reliable remote dental admin assistants trained in U.S. dental practice workflows.

  • Seamless integration into your daily operations and communication systems.

  • Scalable support for growing practices needing additional front office help.

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Frequently asked questions

Everything you need to know about hiring from overseas

Where do you hire talent from?

We source exceptional talent from three key regions: the Philippines, Latin America, and South Africa. Each region offers unique advantages in terms of time zones, cultural alignment, and specialized skill sets to meet your business needs.

How do you ensure the quality of candidates?

We rigorously vet all candidates, including skill evaluations and background checks, and provide ongoing support to maintain high performance.

What time zones do your hires work in?

Our hires are flexible and can work within your preferred time zone, tailored to the role’s requirements.

How quickly can you fill a position?

We typically have candidates ready to start within 14 days. Our Fulfillment Time Guarantee ensures your team is staffed within 21 days or you receive a full refund of the engagement fee.

What’s included in the monthly fee?

Your monthly fee covers your contractor’s compensation, essential equipment and software, access to work platforms, regular coaching and support sessions, and everything they need to succeed from day one.

How does the Perfect Hire Guarantee work?

If you’re unsatisfied or if the hire leaves within the first three months, we’ll replace them at no extra cost to ensure you have the right fit for your team.

Is there a risk-free trial available?

Yes, you can try us for risk-free for 30 days. If you're not satisfied with your hire, you can replace them at no cost or receive a full refund. We are also happy to offer a free personalized 30-minute onboarding call to get you up and running as soon as possible.

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