Medical Virtual Assistant

What Does a Medical Virtual Assistant Do?

A Medical Virtual Assistant (MVA) is a professional trained to support healthcare practices with administrative, billing, and patient communication tasks. They bridge healthcare compliance, technology, and office workflows to help doctors and staff focus on what matters most—patient care.

If you’re asking “what is a virtual medical assistant”, it’s essentially a remote team member who ensures your practice runs smoothly by managing non-clinical tasks like scheduling, insurance verification, and medical documentation.

Administrative & Office Support

• Manage patient scheduling, appointment reminders, and intake forms
• Support virtual assistant for medical offices with front-desk coordination
• Maintain accurate electronic health records (EHR)

Billing & Insurance

• Provide virtual assistant medical billing services, including coding and claims
• Handle insurance verification and follow-ups on denials
• Deliver accurate, HIPAA-compliant medical billing virtual assistant support

Patient Communication

• Answer patient inquiries by phone, email, or chat
• Send reminders, follow-ups, and prescription notifications
• Act as a reliable virtual assistant for medical practice support team

Why Hire This Role?

• Improve Accuracy & Workflow: Eliminate billing errors, insurance claim denials, and scheduling conflicts through detail-oriented, process-driven support.

• Boost Patient Satisfaction: MVAs manage timely reminders, follow-ups, and patient inquiries, leading to improved retention and higher patient trust.

• Faster Insurance Processing: With dedicated virtual assistant medical billing support, claims are submitted on time and rejections followed up quickly—improving cash flow.

Why Hire Overseas Talent for This Role?

• Compliance-Focused: Hire Overseas specialize in sourcing HIPAA-trained candidates who understand secure data handling, patient confidentiality, and U.S. healthcare regulations.

• Tailored Hiring: Hire Overseas identifies and delivers the best medical virtual assistants with proven healthcare administration and billing experience. Whether you need a medical billing specialist, an EHR-trained professional, or a virtual administrative medical assistant, we match candidates precisely to your practice’s unique needs.

• Skilled in Healthcare Tools: Our assistants are trained in popular EHR platforms (Epic, Kareo, Athenahealth), practice management software, and billing systems—so onboarding is seamless.

• Global Talent, Local Results: Access highly skilled overseas professionals at up to 70% cost savings compared to local hires, without compromising on quality, compliance, or reliability.

• Flexible & Scalable Support: From solo practitioners to large healthcare groups, our MVAs integrate seamlessly into U.S. time zones, scale as your practice grows, and even provide extended coverage to ensure patient care and operations never slow down.