Hire Overseas

Shopify Virtual Assistant

A Shopify Virtual Assistant manages product listings, inventory, orders, and customer support to help your store run smoothly, scale faster, and reduce costs.
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What Does a Shopify Virtual Assistant Do?

A Shopify Virtual Assistant is a skilled e-commerce professional who supports your online store by handling the day-to-day operations that keep your business efficient. From product uploads and app integrations to customer service and order fulfillment, they ensure your Shopify store runs seamlessly.

These professionals bridge store management and e-commerce strategy to deliver better workflows, higher accuracy, and more time for you to focus on growth.

Product & Store Management

  • Upload and optimize product listings with SEO-friendly titles and descriptions
  • Manage categories, tags, and collections for easy navigation
  • Update pricing, inventory, and product variations

Order & Inventory Support

  • Process and track customer orders
    Manage returns, refunds, and exchanges
  • Monitor stock levels and coordinate with suppliers

Customer Support & Engagement

  • Respond to inquiries via chat, email, or social platforms
  • Deliver brand-aligned customer service that builds loyalty
  • Manage reviews, feedback, and post-purchase follow-ups

Marketing & App Integrations

  • Assist with Shopify apps for marketing, CRM, and automation
  • Update banners, promotions, and discount codes
  • Support social media and email campaigns tied to store promotions

Why Hire This Role?

‍

  • Improves Accuracy & Quality: Eliminate common Shopify errors such as duplicate SKUs, misconfigured shipping rates, and incomplete order fulfillment with a VA who understands the platform inside and out.
  • Scales Your Store: Handle seasonal traffic spikes, flash sales, or new product launches with flexible support for order processing, live chat, and customer follow-ups.
  • Enhances Customer Experience: Ensure faster response times, smoother returns management, and proactive support that boosts store reviews and repeat sales.

Why Hire Overseas Talent for This Role?

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  • 70% Cost Savings: Hire Shopify Virtual Assistants with Hire Overseas at a fraction of U.S. rates — without sacrificing skills in product listing optimization, inventory control, and customer support.
  • Scalable Expertise: Quickly scale your Shopify VA team during Black Friday, holiday sales, or new product launches without the overhead of local hiring.
  • E-Commerce Experience: Access professionals with hands-on experience managing multiple Shopify stores, integrating apps like Klaviyo, Gorgias, and DSers, and optimizing store performance.
  • Time Zone Advantage: Keep your Shopify store running 24/7 with overseas assistants who can cover order processing, chat support, and email responses while you sleep.
  • Long-Term Stability: Our Shopify VAs are vetted and recruited for commitment, making them reliable, long-term members of your e-commerce team.

Find World-Class Overseas Talent

We help growing companies access premium talent from around the world.

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Have questions? We've got answers.

Frequently asked questions

Everything you need to know about hiring an expert software assistant

Where do you hire talent from?

We source exceptional talent from three key regions: the Philippines, Latin America, and South Africa. Each region offers unique advantages in terms of time zones, cultural alignment, and specialized skill sets to meet your business needs.

How do you ensure the quality of candidates?

We rigorously vet all candidates, including skill evaluations and background checks, and provide ongoing support to maintain high performance.

What time zones do your hires work in?

Our hires are flexible and can work within your preferred time zone, tailored to the role’s requirements.

How quickly can you fill a position?

We typically have candidates ready to start within 14 days. Our Fulfillment Time Guarantee ensures your team is staffed within 21 days or you receive a full refund of the engagement fee.

What’s included in the monthly fee?

Your monthly fee covers your contractor’s compensation, essential equipment and software, access to work platforms, regular coaching and support sessions, and everything they need to succeed from day one.

How does the Perfect Hire Guarantee work?

If you’re unsatisfied or if the hire leaves within the first three months, we’ll replace them at no extra cost to ensure you have the right fit for your team.

Is there a risk-free trial available?

Yes, you can try us for risk-free for 30 days. If you're not satisfied with your hire, you can replace them at no cost or receive a full refund. We are also happy to offer a free personalized 30-minute onboarding call to get you up and running as soon as possible.

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Hire Overseas streamlines your hiring process from start to finish, connecting you with top global talent.

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